SMS Text Messaging Terms & Conditions

Effective Date: 2025-06-01
Last Updated: 2025-06-01

Agreement to Terms

By opting in to receive text messages from Prenlyn, you accept these Terms & Conditions for our SMS Text Messaging Service.

This agreement is between you and Prenlyn, located at 482 Norristown Rd, Ste 111, Blue Bell, PA 19422

Definitions

  • “Opting In” refers to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive text messages from us.
  • “Text Message Service” includes any arrangement in which we send messages to your mobile phone number, including SMS, MMS, or other messaging technologies.

Service Description

Our Text Message Service is designed for conversational person-to-person communication between you and our employees. This service is intended for:

  • Business communications
  • Appointment confirmations
  • Order updates
  • Customer service inquiries
  • General business correspondence

This service is NOT used for marketing, promotional, or automated communications.

Consent and Opt-In

By consenting to receive text messages from us, you agree to:

  • These Text Messaging Terms and Conditions
  • Our general [Terms and Conditions]([LINK TO YOUR MAIN T&C])
  • Our [Privacy Policy]([LINK TO YOUR PRIVACY POLICY])

Message Frequency

Message frequency varies based on your business interaction needs. We may send you an initial message providing details about the service. After that, the number of text messages you receive will depend on your business needs and communications with our employees.

Costs and Charges

We do not charge you for sending or receiving messages through our text service. However, message and data rates may apply according to your mobile carrier plan. Contact your wireless provider for details about your plan.

How to Opt-Out

You may stop receiving text messages at any time by replying with any of the following words:

  • STOP
  • QUIT
  • END
  • CANCEL
  • UNSUBSCRIBE

After you opt-out, we will send you a confirmation message. You will then be removed from that specific conversation thread.

How to Get Help

For assistance with our text messaging service:

  • Reply HELP to any message
  • Email us at [YOUR SUPPORT EMAIL]
  • Call us at [YOUR SUPPORT PHONE]
  • Visit [YOUR SUPPORT PAGE URL]

Electronic Records

By agreeing to receive text messages, you consent to the use of electronic records to document your agreement. You may withdraw consent to electronic records by replying STOP.

Data Usage and Privacy

We respect your privacy. We only use information you provide to:

  • Transmit your mobile messages
  • Respond to your communications
  • Share with platform providers, phone companies, and vendors who help deliver messages

Your mobile information will NOT be shared with third parties for marketing or promotional purposes.

Modifications

We may modify these terms at any time. Changes will be effective when posted to our website. Your continued use of our text messaging service indicates acceptance of any changes.

Contact Information

Prenlyn
482 Norristown Rd, Ste 111, Blue Bell PA 19422
Email: office@prenlyn.com
Phone: (215) 885-8979
Website: prenlyn.com

For questions about these Terms & Conditions, please contact us using the information above.